In a typical usage scenario,
there are three uses for AirSent:
Step 1: Log on as a customer
Customers place orders for deliveries by connecting to the AirSent website from an ordinary
web browser. You may log on to the AirSent customer application as the default customer using
the supplied login and password, or you may register as a new customer and enter your own login
and password.
To place an order for a delivery:
- Click the Customer Application link to bring up the customer login page.
- To register as a new customer, click the Register button to bring
up the new account page. Otherwise, continue with step 5.
- Fill in the registration form and click Submit to create a new customer
account.
- Log on as a customer using your registered login and password, or
- Log on using the following login and password:
Login: enhydra
Password: wireless
Logging on brings up the order form.
- Enter the order details in the three forms provided. Use the arrow buttons at the bottom to
navigate among the three forms.
Note: You must enter data before moving on to the next form, but you can return to edit
information before submitting an order.
- Enter Pick-up Location information such as address, phone number, and delivery notes.
- Enter Destination Location information such as address, phone number, and delivery notes.
- Enter additional details about the order and click the right arrow at the bottom of the form to continue.
- Review the delivery information and click the Submit button to place your order.
Note: If you have placed orders before, you can automatically populate the form
fields based on previous order information. To fill in the forms based on a previous order, i.) click
Account History in the left sidebar to view previous orders; and ii.) select
a previous order by clicking the icon in the far right ("Select this Record") column.
- Once the order is submitted, you can log out of the Customer Application.
Step 2: Log on as a dispatcher
A dispatcher logs on the AirSent site to assign deliveries, view and/or edit order details, and add/edit
messengers.
To perform administrative tasks:
- Click the Admin Application link to bring up the dispatcher login page.
- Log on as a dispatcher using the following login and password:
Login: admin
Password: admin
Logging on brings up the Current Status page.
- To assign or change a messenger for a delivery, click the 'edit' icon for the order.
- To delete an order, click the 'delete' icon for the given order.
- To add a new messenger, click Add Messenger in the left sidebar.
Step 3: Log on as a messenger
The messenger logs on to the system to view details for assigned deliveries and to update
the status for an assigned delivery. You can view assigned deliveries and update delivery status using either of the
following two methods:
To view assigned deliveries and update delivery status, using a wireless device
or emulator:
Please note that the steps for confirming a pick-up or delivery vary among different emulators
and phones. However, the following overview applies to all devices.
- Using one of the supported phone emulators or a Web enabled phone, log on to the
AirSent system by pointing the emulator at the AirSent website running on your machine. The default URL is
http://localhost:9010/. Another option is to use the HTML interface for the Messenger Application. The HTML
interface supports Windows CE-based Handheld PCs, and operates similarly to the wireless device interface.
To log on using the HTML interface, open
http://localhost:9010/messenger/MessengerLogin.po
in a browser.
- Log on to the system using the following login and password:
Login: b
Password: b
- To view details for assigned deliveries:
- Select Pick Ups
- Select the delivery name to view details.
- To confirm a Pick Up:
- Select Pick Ups
- Select the pick-up name.
- Select Menu, then select done.
- To confirm a delivery:
- Select Drop Offs
- Select the delivery name.
- Select Menu, then select done.
Note: Confirmation that a parcel has been picked up is required before
the delivery can be confirmed.
When a delivery is confirmed, the AirSent application automatically sends an email to the customer
if the AirSent application has been configured in the airSent.conf file (email support is turned off by
default).
To view assigned deliveries and update delivery status, using the Flash
interface:
- Click the Messenger Application link on the AirSent home page to bring up the messenger
login page.
- Log on to the system using the following login and password:
Login: b
Password: b
Assigned deliveries are displayed in a table, with separate rows for pick-ups and deliveries.
- To view details for a pick-up or delivery, click the row corresponding to the pick-up or delivery for
an order.
Details are displayed in the panel on the left.
- To confirm a Pick Up:
- Click the row for the pick-up to confirm.
- Click the Picked-up button in the left panel.
The page refreshes to indicate the new status in the right panel.
- To confirm a delivery:
- Click the row for the dropoff.
- Click the Complete button in the left panel.
The page refreshes to indicate the new status in the right panel.
Note: Confirmation that a parcel has been picked up is required before
the delivery can be confirmed.
When a delivery is confirmed, the AirSent application automatically sends an email to the customer
if the AirSent application has been configured in the airSent.conf file (email support is turned off by
default).
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